The Mandolay Hotel is a boutique luxury property with 80 rooms nestled in historic Guildord, England.
Recently, the Mandolay’s Managing Director, Matthew Milliken, decided the time was right to make big technology upgrades that would align the guest experience more closely with the expectations of modern consumers. This upgrade included a hard look at the legacy technology solutions upon which The Mandolay relied.
“We need technology to be on our side and help us fight these big, global chains who can throw money at any problem. We need to be at the cutting edge of things, rather than being left behind” said Milliken.