An Artificially Intelligent (AI) messaging platform that your guests use on their own device.
Checking out should be a pleasant experience and not all about checking the bill! It should be a fond farewell with the expectation that you will see the guest again. It’s an opportunity to ensure their stay was enjoyable and if there were any issues, address them BEFORE they get into Trip Adviser. It’s also a time to remind them of any add-ons such as Complimentary access to PressReader for the next 3 hours.
Many guests want to bypass Reception and of course, that’s an option there are great tools to ensure you and your team know they have ‘left the building’ so Housekeeping knows straight away all the vacant dirty rooms. This can streamline operations and deliver considerable cost savings.