It's All About The Guest Experience

“I was Chief Engineer at Sofitel Melbourne on Collins and our existing phones needed to be replaced as the current model no longer existed. I had known Brendon for some time and all of our dealings have always had positive outcomes. I had experienced problems in the past with different phones from a another supplier so I had concerns about buying phones but based on past experience, I felt I could trust Brendon. ​I needed a specific phone that met our brand standards, with flexibility around the design of the face plates and a quick turn around on the order.
​
​Brendon suggested he could provide the phones and gave me his word that there were no concerns (especially regarding compatibility with my PABX)​, once Brendon gave me his word, everything​ else was just a formality. The service I received was ​second to none. Brendon was always quick to respond to my emails and follow up on any of my requests/questions. If you are a hotelier that requires technology products and are looking for flawless service and superior products I recommend you speak to Brendon and the team at Technology 4 Hotels.​​​”

“Having dealt with Brendon before at a two previous property, I knew we would get an outstanding product at a similar or better price than others in the industry were charging. We purchased iHome docking stations and VTech cordless hotel phones which look great in our refurbished guest rooms. Our guests certainly like the new iHome product and the hotel mode ensures we don’t have any alarms repeating themselves on different guests if Housekeeping failed to reset the alarm.

The team at Technology 4 Hotels are is genuinely helpful, capable and very professional. They are responsive and always willing and eager to help, nothing is too much trouble for Brendon or his team. They are so easy to deal with, the service was excellent, the communication was effective and timely – couldn’t have asked for a smoother experience from ordering through to delivery.”

“Brendon and his team are exceptional to all others I have dealt with, they are extremely professional, communication is fantastic and any request or concern is auctioned immediately and efficiently. It is an absolute pleasure working with them. I would certainly recommend Technology 4 Hotels and their equipment. Brendon really understands what the client needs. He understands his product and goes out of his way to help you understand how it works. I think that if Accor held an awards ceremony for the Supplier of the Year, I would like Technology 4 Hotels to be nominated! They are that good.”

“What attracted me to Technology4Hotels was the fact that they are a specialist provider of products tailored for the accommodation / hospitality industry. I was reassured by their track record and portfolio of prior projects and clients. The new Lightning Dock Dual Alarm Clock Radios that we purchased have a professional modern look that helps modernize our offering. Guest feedback suggest the functionality of the lightning docks and USB connectivity is especially beneficial. We received great follow up and service as well as industry knowledge (the ‘hotel switch’ on the iHome docks is genius) and understanding of operating challenges (TV brackets sturdiness, etc). I can whole heartedly say that the team is genuinely helpful, capable and very professional. I would recommend Technology 4 Hotels because they were easy to deal with, the service is excellent and they are always willing and eager to help.”

“Technology 4 Hotels helps to provide quality, modern products that are useful to our guests. The team at Technology 4 Hotels is genuinely helpful, capable and very professional. They are responsive and always willing and eager to help. I would recommend them, and I have. They are easy to deal with, the service is excellent and their communication is effective and timely.”

“I came across Brendon as my directors were looking for an iPod/iPhone alarm clock solution for their hotels. Initially I was a little unsure about dealing with his company as I had not previously heard of it. As Brendon was very easy to deal with, and also willing and able to quickly send down demo units this put my mind at ease. With the iPod/iPhone clocks our hotels have been able to keep up with the trends/demands from their guests. Brendon has always been very quick to assist and gone out of his way to assist us where ever he could. I would definitely recommend Brendon to anyone looking for hospitality products. The overall service is excellent.”

“We decided to purchase from Brendon because he made it so easy to do so. Normally I need to fill in numerous forms and send them backwards and forwards till completed, and that is just to open an account. We have been trying to update TV’s for some time now. The difference in the appearance of the guest rooms is great and the guests love them. They were easy to install, so all were installed on day of delivery. I would definitely recommend Brendon to anyone looking for a good product, a good price and fantastic service. The communication was excellent and delivery arrived as and when promised.”

“We needed to address our guest requirements for an iPod/iPhone docking station. There are several products around that I was familiar with. I contacted our preferred supplier and Brendon and was delighted by his responsiveness to our needs and price competitiveness. As a result, we purchased the iPod/iPhone clock radios from Brendon even though we had no prior dealings with his company.

The new iPod/iPhone clock radios meet our guest expectations and we love the very positive feedback from our guests. In addition, we no longer need to stock spare iPod/iPhone chargers at the concierge desk and the concierge team are saving over 20 hours a week.

I would have no hesitation recommending Brendon to anyone. Service and timeliness alone were excellent, on top of that, turnaround times, quality and ease of ordering made the whole process a breeze.”

“We are based in Bali and required a cable holder to improve our Guest Broadband offer. We searched our county but cable holders were not available, finally we found Brendon’s company, an overseas company that can provide the item. We had not dealt with Brendon in the past but we felt he was trustworthy and he was very competitive on price. In our dealings we were also confident that they would deliver on time so we could meet our deadlines too. It was easy to place an order and the cable holders were delivered on time as promised. I have no hesitation in recommending Brendon to anyone as they are easy to deal with and the service was excellent.”