Hotel Technology Insights

The Latest Technology And Experiences To Delight Your Guests And Grow Your Business.

Six Key Technology Trends and Their Impact on The Hotel Guest Experience

From in-room voice assistants and self check-in kiosks, to robot porters and casting services, the hospitality industry is experiencing a boom in technology. What technology is right for your hotel and how might it transform your guest experience? The following…

Voice Assistants: Do They Have a Genuine Future in Hospitality?

Do voice assistants have a key role to play in the hotel industry? While the initial hype seems to have declined, it’s hard to dismiss their potential. As Amazon and Google continue to invest in their respective voice-enabled devices, the…

The Internet of Things — What it Means and Why it Matters to Hotels

From smart mirrors and refrigerators to wearables and thermostats, everyday appliances and devices are now connecting to the internet at a staggering pace. Often described as the Internet of Things (IoT), this digital ecosystem is truly vast — experts predict…

The Rise of Data Fraud: How Can Hotels Protect Themselves?

The hotel industry is being increasingly targeted by acts of cybercrime. In November 2018, Marriott announced that the data of up to 500 million guests had been hacked over a four-year period. Just recently, researchers uncovered a massive data breach…

Why Hotel Guests Expect a New Standard of Wi-Fi

Most hotel guests no longer consider free Wi-Fi as a distinguishing perk. In fact, the idea of being charged for something so ubiquitous is now a major turn-off. But provision of free Wi-Fi alone is not enough. According to a…

Technology & Trends and How they are Transforming the Guest Experience – AIHE Conference Presentation August 2019

Brendon Granger, CEO, Chief Experience Officer of Technology 4 Hotels is delighted once again to be presenting at the AIHE Conference. If you attended in person, I trust you enjoyed the presentation, as promised, he has generously made the presentation…

How to Make Your Hotel Rooms More Eco-Friendly (Guest Post by Harper Reid)

Becoming more eco-friendly is not only a moral decision, but it is also more cost-effective for your hotel in the long-run. Hotels, amongst other large businesses, contribute towards a large carbon footprint. Hotel energy management is essential for the world…

IoT – The Next Big Thing in the Hospitality Industry (Guest Post by SafeAtLast)

The Internet of Things (IoT) is the future of technology. It enables the devices to work together and make our lives more comfortable by interacting with each other online. Can you imagine a fridge texting you to get more milk…

How Hotels Can Protect Their Brand in the New-Build Market

In recent years, It’s become more common for hotel developers to take care of the entire design and construction process. In addition to creating the physical building, they’re deciding on the decor, and choosing every item in the guestroom —…