Hotel Technology Insights

The Latest Technology And Experiences To Delight Your Guests And Grow Your Business.

Cleanliness Matters: Changes Every Hotel Should be Making in a Post Covid-19 World

The world is currently taking a collective break from travel, but it won’t last forever. And when the tourism industry starts moving again, Covid-19 will still be in the forefront of most people’s minds. Here we’re taking a look at…

How and Why the Hospitality Industry Must Embrace Sustainability in 2020

Across the hotel industry, major chains and independent properties alike are ramping up their efforts to become more sustainable. It’s become something of an imperative. With a surge in eco-conscious travel, today’s hotel guests aren’t just interested in a hotel’s…

IoT For Hotels – What Are These “Things” And Why Do I Need Them In My Guest Room?

This is a guest post by James Harrison from HotelTCS. James is a Technology Consultant who’s main focus is on how hotels use technology in the Guest room. IoT for hotels – With the Internet of Things (IoT), 2019 has…

Could QR Codes Transform Hospitality?

The Pros and Cons Hotels Should Consider Could QR codes revolutionise the hospitality industry? While far from being mainstream in Australia, the use of QR codes is on the rise thanks to improved technology and innovations in consumer engagement. Created…

Six Key Technology Trends and Their Impact on The Hotel Guest Experience

From in-room voice assistants and self check-in kiosks, to robot porters and casting services, the hospitality industry is experiencing a boom in technology. What technology is right for your hotel and how might it transform your guest experience? The following…

Voice Assistants: Do They Have a Genuine Future in Hospitality?

Do voice assistants have a key role to play in the hotel industry? While the initial hype seems to have declined, it’s hard to dismiss their potential. As Amazon and Google continue to invest in their respective voice-enabled devices, the…

The Internet of Things — What it Means and Why it Matters to Hotels

From smart mirrors and refrigerators to wearables and thermostats, everyday appliances and devices are now connecting to the internet at a staggering pace. Often described as the Internet of Things (IoT), this digital ecosystem is truly vast — experts predict…

The Rise of Data Fraud: How Can Hotels Protect Themselves?

The hotel industry is being increasingly targeted by acts of cybercrime. In November 2018, Marriott announced that the data of up to 500 million guests had been hacked over a four-year period. Just recently, researchers uncovered a massive data breach…

Why Hotel Guests Expect a New Standard of Wi-Fi

Most hotel guests no longer consider free Wi-Fi as a distinguishing perk. In fact, the idea of being charged for something so ubiquitous is now a major turn-off. But provision of free Wi-Fi alone is not enough. According to a…