Reading a licence or passport takes seconds and will update an existing booking or create a walk-in. All information is accurate, no more time wasted photocopying and correctly storing and managing paper copies of IDs.
The ID Reader enables the automatic transfer of text and images from personal and travel documents eg licence, passport etc into hotel property management systems (PMS) within a few seconds.
Many properties capture photo ID as a means of checking against the credit card being used to pay for the service and reduce the loss of income.
The ID Reader can be guest facing so the guest will place their licence/passport on the scanner. This vastly reduces the contact between the guest and staff. The ID reader can be sanitised with an alcohol-based wipe or soft cloth dampened with a disinfectant. As with all electrical items, spraying any sort of liquid directly on it is not appropriate.
How it works;
- Welcome guest, if they have a booking, look it up, if not create a Walk-In
- Scan Licence or Passport
- System can detect and read over 2,000 types of documents, passports, licences
- Your PMS will be populated and updated with all the required information
- Issue room key, advise guest of the property facilities
This European design ID Reader significantly reduces administration allowing for real cost savings and allows staff to focus on welcoming guests as opposed to photocopying and checking all details. It also stores the information to comply with GDPR so you have peace of mind knowing that personal guest data is stored and managed correctly.
ID Reader is based on image processing and optical character recognition (OCR) technology, which:
- Reads all passports made by international ICAO 9303 standard
- Reads ID cards, drivers licences, health cards, various membership cards (ICAO and NON ICAO)
- Reads special characters (Š etc.)
- Reads more than 2,000 document worldwide
ID Reader has an official interface with most of the major hotel property management systems such as Opera, Fidelio and Protel. Where an official interface is not available, Adria Scan’s keyboard emulation solution, Plug’n’Scan, can be easily implemented.
The ID Reader ensures automation of business processes and increases overall service quality level.
Benefits of the ID Reader include:
- Scanning process starts from the existing hotel PMS
- Time saved – faster data input results in higher productivity of the front office team
- Increased accuracy – reducing human typing errors
- Higher security level – saves the guests personal ID information in a secure database rather than paper
- Cut costs – digitalisation of personal documents, no need for photocopying
The ID Reader ensures automation of business processes and increases overall service quality level.
The ID Reader software uses a high-quality scanner that is small so can easily fit within the existing Front desk structure.
