As outlined in our previous article, cleanliness is dominating the headlines within the hotel industry, with a number of press releases on new initiatives from all the major chains. The landscape has transformed quickly, to help keep up with the standards this article will summarise the basic principles of cleaning and sanitisation of guest rooms and how that can be achieved quickly, easily and cost-effectively.
Rapidly changing expectations
A recent survey by Forbes about post Covid-19 travel choices highlights that airport and aircraft cleanliness would have more impact on a traveller’s decision to fly than any other factor. This demonstrates how much of a priority cleanliness has become. Which is why hotels must not overlook it. Cleanliness has become one of the most important factors in the road to recovery and in the future. So much so that Craig S. Smith, Group President, Asia Pacific, Marriott International said during a recent webinar that: “Safety and Hygiene have become the new amenity”.
With brands like Hilton, Marriott and many more announcing their new cleanliness protocols, it’s even more imperative to be transparent about new procedures in order to protect customers and retain a competitive edge.