Digital Compendiums are a must-have “these days” and guests and hoteliers prefer it to the traditional paper compendium. Not only that, the Food and Beverage order system can transform your operations as you don’t just have to use it for food ordering.
Our “Guest Request” System will allow you to easily change your operations to offer “On Demand” services.
We are helping properties save up to 70% on housekeeping costs by this one small change that is easy to put in place
- Guests are advised that staff will not enter their room unless requested and guests really appreciate it.
- Guests are provided with a QR Code so they can access the compendium, menus and hotel services, including room cleaning via their phone.
- Should the guest want their room cleaned, they request it and you can offer the option of a full clean or an “eco-clean”, again, another opportunity to reduce your operational overheads.
Minibar On-Demand – It’s a “silver bullet” that drives incremental revenue up and operational expenses down.
This is something every property should consider – even if you don’t offer a minibar now.
Easy to implement;
- Remove or reduce Mini bar items in the guest room – Save on stock holding, time and effort to replenish and wasted stock that has past use-by date.
- Have the QR code handy for the guest, at the bedside, on the minibar fridge
- Bring minibar items to the guest once they have requested it
Properties that have implemented Minibar On Demand are immediately enjoying
Increased revenue
- The system offers upsells automatically – “Nuts with your beer”
- A wider range means more sales and often a high value
- Expensive items can be offered as no longer concerned about denials. Premium / full bottles of wine, premium beers, electronic items like power banks, ear pods
- Visually appealing with images so guests more likely to purchase
Reduced Operational Costs
- Reduced stockholding as no longer need a full range in each room
- No labour associated with checking and restocking each room’s minibar
- No wastage due to expiry dates or guests damaging items
- No ‘negotiating’ at checkout as the guest ordered item so denials reduced or eliminated