Thank you to Paula Carreirão and Asksuite Hotel Chatbot for the opportunity to be a guest on their Podcast. I thoroughly enjoyed the chat and hope the listeners get value out of our conversation.
In this episode of Hotel Cast, we discussed hotel technology trends in 2021 and the impact of the pandemic in the adoption of technologies in hospitality both for hoteliers and guests. Listen to the episode here:
Brendon Granger has been educating the industry about the benefits of technology for years and now is focused on working directly with hoteliers to help them provide the ultimate Guest and Team Experience.
You will learn in this episode:
- Brendon’s career in the hospitality industry;
- The adoption of technology by guests;
- The chain management of hotel technology;
- The importance of using the right technology for the right problem;
- Hotel technology trends
According to the experts, more than 60% of guests actually do web check-in to a flight, but currently in hotels is less than 5%. This says a lot about how traditional the hotel industry still is. However, the pandemic is speeding up the adoption of technology, especially contactless.
Don’t miss out on this episode and learn valuable tips on how to best use technology in your property.