An in-room directory folder, containing information about services, facilities and features within the hotel, as well as associated and nearby services. Also commonly referred to as a ‘Service Directory’. As a result of the COVID Pandemic, many hotels have removed these directories and replaced them with a digital version the guest accesses via QR code.
The hotel industry uses a lot of acronyms and abbreviations that may not be clear or easy to understand. So we built the world’s largest and growing repository of hotel industry terms, acronyms and definitions. We don’t claim to be the definitive answer on all hotel terms that have been adopted, just a team that genuinely wants to make life easier for our clients.