Most hotel guests no longer consider free Wi-Fi as a distinguishing perk. In fact, the idea of being charged for something so ubiquitous is now a major turn-off. But provision of free Wi-Fi alone is not enough.
According to a survey by Openkey, an overwhelming 98% of hotel guests expect high-speed Wi-Fi. For hoteIs, a fast and reliable connection is essential to meet the needs of their guests constantly connected lifestyles. Anything less leaves the door wide open for major guest discontent.