Do voice assistants have a key role to play in the hotel industry? While the initial hype seems to have declined, it’s hard to dismiss their potential. As Amazon and Google continue to invest in their respective voice-enabled devices, the applications to travel are expanding.
Voice Assistants for Travel
Amazon and Google have both been investing heavily in their voice assistants. Last month, Amazon announced the launch of Echo Frames, Loops and Buds. Instead of being tethered to a fixed device, users will now have access to Alexa while they’re on the move.