From in-room voice assistants and self check-in kiosks, to robot porters and casting services, the hospitality industry is experiencing a boom in technology. What technology is right for your hotel and how might it transform your guest experience?
The following post identifies six of the most exciting technological trends in the hospitality industry. For a more in-depth overview of this post, check out the accompanying eight-part video series.
1. Digital Room Service
The dog-eared compendium remains a common feature in many hotel rooms — it’s something even 5-star properties feel obliged to provide. But aside from being expensive to maintain, the compendium is a pretty uninspiring way to let guests know about your hotel. This is most definitely a place where technology can do a better job.